Privacy Policy

Last updated: October 16, 2026

This policy explains what MizikNet ("MizikNet", "we", "us") collects when you use our iPhone and Android apps and this website, why we collect it, who we share it with, and the choices you have. We wrote it to be read, so we kept it plain.

Contents

1. What we collect
2. How we use it
3. Who we share it with
4. Your choices and controls
5. How long we keep it, and deleting your account
6. Security
7. Children
8. Your rights
9. Where your data is processed
10. Changes to this policy
11. Contact us

1. What we collect

Information you give us

• Account details: your name and email address, and a password if you sign up with email. If you sign in with Apple, Google or Facebook, we receive your name, email address and, where provided, your profile photo from that service.
• Date of birth: we ask for it to confirm you are at least 13. It is stored privately and is not shown on your profile.
• Phone number (optional): if you add one, we send a one-time code by text message to verify it. It is used to help friends and contacts find each other and is not shown publicly.
• Profile: your photo, "about me", and the instruments, genres and other musical interests you choose.
• Content you create: posts, photos, videos and audio, comments, likes, follows, messages, plans (events, rehearsals, team roles, setlists, songs, charts and notes), and, if you teach, courses and lessons.
• Feedback and ratings: the topic, message and optional screenshot you send us, and the star rating you give the app.
• When you contact us: your email and whatever you write to us.

Payments

• Purchases (MizikNet Pro and paid courses) are handled by Apple or Google. We never see your card or payment details. Our subscription provider, RevenueCat, tells us whether a purchase is active, and we keep a record of what you bought.
• Instructor payouts are handled by Stripe. If you set up payouts, Stripe collects your identity and bank details under its own privacy policy. We store only your Stripe account ID and its status.

Collected automatically

• Device and app information: device type, operating system, app version, language and region, and a push notification token so we can send you notifications you have allowed.
• Usage information: which screens you view and which features you use (for example, signing up, creating a plan, starting a lesson, or sending a message). We record the fact that these happen, not the content you type, so message text, lyrics and similar content are never sent to our analytics.
• Crash and error reports: technical details about crashes and errors, so we can fix them.
• Network information: your IP address, which is received by our servers and service providers whenever you use the app.

Things the app can ask to use

These are optional, only used when you choose a feature that needs them, and you can change them any time in your device settings.

• Camera, photos and microphone: to take or choose a photo or video for a post, message or profile, and to record audio with a video.
• Contacts: if you allow it, we use the phone numbers in your contacts to suggest people you may know who are already on MizikNet. The numbers are matched on our server to produce your suggestions. We don't keep your contacts or use them for anything else.
• Notifications: to tell you about messages, plan invites, follows and similar activity.
• Apple Music: on iPhone, to play full songs shared in posts and messages. That connection is between you and Apple.

We don't collect your device's location. When you search for a venue or address for a plan, the search text you type is sent to a mapping provider, and the place you pick is saved on that plan.

2. How we use it

• To create your account, keep you signed in, and run the app: your feed, messages, plans, courses and profile.
• To verify your email, phone number and age.
• To send notifications and emails you'd expect, such as sign-in codes, plan invites and course updates.
• To process Pro subscriptions, course purchases and instructor payouts.
• To suggest people and content you may like.
• To understand how the app is used, fix problems, and improve it.
• To keep MizikNet safe: preventing abuse, handling reports and blocks, and enforcing our Terms of Use.
• To meet legal obligations.

We don't use your content to train advertising or marketing models, and we don't run ads.

3. Who we share it with

Other people on MizikNet

What you post, and your name, photo and profile details, can be seen by other people on MizikNet. Messages are visible to the people in that conversation, and plans are visible to the people on them. You can block people and report content. Anything you share with others can be copied or shared further by them.

Service providers who work for us

We use these companies to run MizikNet. They may only use your information to provide their service to us.

• Supabase: hosts our database, sign-in and server functions.
• Amazon Web Services: stores photos, videos and lesson media.
• OneSignal: delivers push notifications.
• PostHog (US): product analytics.
• Sentry: crash and error reporting.
• RevenueCat: manages Pro subscriptions and course purchases.
• Stripe: instructor payouts.
• Twilio: sends phone verification codes by text message.
• Google: sign-in, venue and address search, and email delivery for sign-in codes and invites.
• Apple and Facebook: sign-in, if you choose them.

Content from other services

MizikNet can search for and play music and video from services such as YouTube, Spotify and Apple Music. When you play embedded content, or when we look up a song or link, those services may collect information under their own privacy policies.

Legal, safety and business reasons

We may disclose information if we believe it's required by law or to protect the rights, safety and property of MizikNet or others. If MizikNet is part of a merger, acquisition or sale of assets, your information may transfer as part of it, and we'll tell you if its use changes.

What we don't do

We don't sell your personal information, and we don't share it with third parties for their advertising. We don't track you across other companies' apps or websites.

4. Your choices and controls

• Analytics: turn off Share usage data in Settings to stop usage analytics.
• Notifications: manage push notifications in your device settings.
• Permissions: turn off camera, photos, microphone, contacts and Apple Music access in your device settings at any time.
• Profile: edit your profile and content in the app, and block or report people.
• Unsend: you can unsend messages you've sent.
• Marketing emails: we only send emails related to your account and activity.

5. How long we keep it, and deleting your account

We keep your information while your account is open. You can permanently delete your account in the app: Settings → Close Account. See how to delete your account for the steps, or email contact@miziknet.com if you can't use the app.

When you delete your account, your profile, posts, comments, likes, follows, notifications, plans and courses you created, and sign-in details are deleted. A few things remain:

• Messages you sent stay in other people's conversations, without your name.
• Records we must keep for tax, accounting or legal reasons, such as purchase and payout records.
• Copies in secure backups, which are replaced on a regular cycle.
• Information in our analytics and crash tools, which is deleted on those providers' normal retention schedules.

If you taught a course that other people are enrolled in, we may need to help you close the account so students aren't left without access. Contact us and we'll sort it out.

6. Security

We use industry-standard protections such as encrypted connections and access controls, and our providers maintain their own security programs. No system is perfectly secure, so please use a strong, unique password and keep your device up to date.

7. Children

MizikNet is for people who are at least 13 years old. We don't knowingly collect information from anyone under 13. If you believe a child under 13 has an account, contact us and we'll delete it.

8. Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy, object to or limit certain uses, and withdraw consent. Many of these you can do yourself in the app. For anything else, email contact@miziknet.com and we'll respond within the time required by law. We won't treat you differently for using these rights.

California residents: we don't sell or "share" personal information as those terms are defined under California law, so there is nothing to opt out of. You can ask to know, correct or delete your information using the contact details below.

People in the EEA, UK and similar regions: we process your information to provide the service you asked for (contract), for our legitimate interests in running, securing and improving MizikNet, to meet legal obligations, and with your consent where we ask for it, such as for contacts and notifications. You can also complain to your local data protection authority.

9. Where your data is processed

MizikNet and many of our providers operate in the United States. If you use MizikNet from another country, your information will be transferred to and processed in the United States and other countries, which may have different data protection laws than where you live. We use contracts and safeguards from our providers to protect it.

10. Changes to this policy

We may update this policy from time to time. We'll change the date at the top, and for significant changes we'll tell you in the app or by email.

11. Contact us

Questions or requests about your privacy:

MizikNet
4364 Western Center Blvd, PMB 2048
Fort Worth, TX 76137
contact@miziknet.com
Phone: 504-612-2541